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Dying a lonely death in Japan

Clean-up crews are becoming popular in Japan that exclusively work on cleaning the apartment of those who died unnoticed
Published April 7, 2015
The apartment’s landlord, Yoshie Fukuhara, 77, places flowers where the body was found and prays for the deceased.
The apartment’s landlord, Yoshie Fukuhara, 77, places flowers where the body was found and prays for the deceased.

In rapidly ageing Japan, more people are dying alone and unnoticed. Looser family bonds play a role in older people’s isolation.

In March, the body of a man in his 80s was found on the floor of his apartment in Tokyo. He had been dead for a month.

The bathtub and toilet are seen in the garbage-filled apartment where the man’s body was discovered.
The bathtub and toilet are seen in the garbage-filled apartment where the man’s body was discovered.

The deceased man’s bank made the rent payments on time and his family didn't visit. The only reason for the body's discovery was the slight smell that troubled the tenant in the property below.

For these so-called "lonely deaths", families and landlords in Tokyo are increasingly turning to Hirotsugu Masuda and his clean-up crew to cleanse apartments where the occupant's body has lain undiscovered for days or weeks.

"This has started becoming a bit more common in the world and it's become more recognised that there's this sort of job," said Masuda. His services are needed three to four times a week in summer when bodies decompose more quickly.

When Masuda's team turns up at the Tokyo apartment, police have taken away the corpse but body fluids have seeped into the floor. Flies buzz around a cooker filled with rice. Old calendars and papers are scattered in rooms that look to have been untouched for years.

Workers wearing protective gear spray the apartment with insect repellent, using gloved hands to pack the trash in boxes. The six-hour exercise is conducted discreetly to avoid upsetting the neighbours. The crew tells onlookers they are moving house.

When the workers have finished, incense and flowers are placed where the body was found, with the man's photo put where his head had lain.

Masuda's firm works almost exclusively on "lonely deaths", charging between 81,000 yen and 341,000 yen depending on the apartment’s size.

Masuda sweeps up near tatami mats.
Masuda sweeps up near tatami mats.
A watch lies among letters.
A watch lies among letters.
Masuda looks at the dead man’s personal effects.
Masuda looks at the dead man’s personal effects.
Hirotsugu Masuda reacts as he enters the apartment where the body was discovered.
Hirotsugu Masuda reacts as he enters the apartment where the body was discovered.
Prices are printed on an annuity certificate.
Prices are printed on an annuity certificate.
Workers and the apartment’s landlord Yoshie Fukuhara check belongings after the property is cleaned.
Workers and the apartment’s landlord Yoshie Fukuhara check belongings after the property is cleaned.
Workers put garbage into plastic bags.
Workers put garbage into plastic bags.
Leftover rice and milk cartons remain in the apartment.
Leftover rice and milk cartons remain in the apartment.
Victims forgotten by families are not given a funeral and their remains are interred in unmarked graves.
Victims forgotten by families are not given a funeral and their remains are interred in unmarked graves.