KARACHI: The Pakistan Telecommuni­ca­tion Company Limited (PTCL) has introduced Balochi language in its customer support services through automated helpline 1218.

PTCL said in a press release the initiative was a testament to the company’s co­mm­itment to serving its customers in their local languages across the country. The PTCL had earlier also introduced Sindhi lan­­guage customer support in its service portfolio to serve its customers more effectively.

Moqeemul Haque, chief commercial officer and group chief strategy officer of PTCL and Ufone, said: “PTCL, being a national company, is continuously striving to provide quality services to its customers across Pakistan. Introducing Balochi language in our customer support services is a step in the right direction as we believe in serving all communities and segments of our society.”

Published in Dawn, March 3rd, 2021

Opinion

Editorial

LNG crisis
Updated 27 Jun, 2022

LNG crisis

Global LNG shortages have sent the fuel’s price spiralling to record highs.
Bloc politics
27 Jun, 2022

Bloc politics

USING the platform of the 14th BRICS Summit, Chinese President Xi Jinping has made some interesting observations...
KCR dream
27 Jun, 2022

KCR dream

RAILWAYS Minister Saad Rafique has basically clarified what many a commuter in Karachi has known for long: true and...
Outlawing torture
Updated 26 Jun, 2022

Outlawing torture

Physical or psychological torture is now considered almost a given in police and intelligence investigations.
High-profile case
Updated 26 Jun, 2022

High-profile case

IN a ‘breaking news’ culture, it is not often that such a significant development in a high-profile case can be...
Daska redux?
26 Jun, 2022

Daska redux?

AS the clock ticks down on the by-elections scheduled for next month on recently vacated Punjab Assembly seats,...