ISLAMABAD: The Pakistan Telecommunication Company (PTCL) has decided to launch a customer support service in Sindhi language from its helpline 1218.
The company will also launch its services in other languages in near future.
The company had initially planned to offer the Sindhi language service earlier but the launch was delayed due to the Covid-19 pandemic.
Fariha Tahir Shah, a PTCL spokesperson, said as a national company the focus of PTCL was to serve the customers across Pakistan and we have worked towards the inclusion of people from all segments.
“Going forward, we will continue to look for similar opportunities to include other regional languages in a systematic way as we respect and own all regional languages,” she added. After the launch of the Sindhi language, PTCL is focused on incorporating other regional languages in the near future to ensure their service caters to people throughout the nation.
Published in Dawn, July 10th, 2020