I AM an unfortunate customer of Sui Northern Gas Pipelines. My experience has taught me to stop wailing about the expensive and ever-increasing cost of gas.

I have also stopped crying about the non-refund of extra billing which SNGP imposed on us last winter and its refund was promised by no less a person than the prime minister. But what I should do for the delivery of bills after the expiry of due date? This regularly happens each month.

I have approached the authorities from lowest to the highest level, but all in vain. The fact that this happens every month without fail, leads one to conclude that it is a deliberate and well-thought policy of the company.

We are already groaning under the rising inflation. It is highly unfair on the part of the SNGP to make us pay extra money.

Shamim Ahmad
Islamabad

Published in Dawn, February 14th, 2020