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An air traveller’s experience

August 13, 2013

I WOULD like to share with the readers my experience with a foreign airline which was in sharp contrast with the performance of PIA.

I have always found PIA service staff arrogant, grumpy and reluctant workers.

Recently, I travelled on a foreign airline. I suffered a severe asthma attack during flight. My wife immediately called the air hostess who rushed and within seconds came with an oxygen cylinder and put the mask on me.

It was announced if there was a doctor on board. An Iraqi surgeon came and gave me a complete checkup.

The hostess kept on standing with the cylinder till I slightly recovered and told her that I was feeling better.

As soon as the plane landed and before the passengers got down, the airport doctor rushed to attend to me and told me to go straightaway to the airport clinic where more doctors were waiting for me who put me on nebuliser.

For a short flight of four hours, isn’t it great service provided by an airline?

Can we compare the attitude of PIA staff with this service?