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Byteback
System error
QUESTION: I use Windows XP with 512MB RAM and a Pentium 4 processor (2.4GHz). Sometimes my computer automatically restarts after which the following message appears: “The system has recovered from a serious problem. Send information to Microsoft.” When I click for technical information, it provides the following: “C:\DOCUME~1\ ADMINI~1\LOCALS~1\ Temp\WER6e22.dir00\Mini091806-01.dmp. C:\DOCUME~ 1\ADMINI ~1\LOCALS~1\ Temp\ WER6e22. dir00\sysdata.xml.” How can I resolve this?
Umair Saeed
umair.saeed219@gmail.com
EDITOR’S REPLY: “C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER6e22.dir00\Mini091806-01.dmp” and
“C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ WER6e22.dir00\sysdata.xml” are the locations where the files have been created which have technical details of why the error occurred.
In your case, say, the Minidump file is located in the
“C:\Documents & Settings\Administrator\ Local Settings\Temp\ WER6e22. dir00” folder. These files can open in Notepad and usually refer to the cause of the problem. However, you have to be a techie to understand them.
In most cases this happens because of bad RAM or hard disk problems. I would advise you to get your system checked if the problem persists.
However, it can also occur because of bad drivers, especially if you have installed new software or hardware recently.
Computer speed
I have a Pentium 3 (500MHz) with 128MB RAM and a 40GB hard disk. The hard drives are divided into four partitions of 9.30GB. One of the hard disks is almost empty but even then my computer is slow and when I open anything, it takes too much time.
Zeeshan Hasan
kool_friendlyzee@hotmail.com
Your problem has little to do with free space than problems with the system files which may be corrupted because of Spyware. Try a scan at http://housecall.trendmicro.com first. After this, try reinstalling Windows if the problem persists. I should mention here, that you should not be using any OS except Win98. If, for example, you have WinXP, that will be the cause of your problems since your system is not equipped to handle XP.
Illegal operation
When I switch on my computer, there is an unknown display with “energy” written on the upper right-hand side corner of the screen. How do I get rid of this?
Also, when my computer has booted or when I am connecting to the internet, it displays the following message: “This program has performed an illegal operation.”
Salman Roomi
roomitall@yahoo.com
Your first problem is the boot process of your computer and, unfortunately, you can do nothing about it. For your second problem, your computer needs to be scanned for Spyware and viruses. Please visit http://housecall.trendmicro.com if you don't have the relevant software in your system. You ill need an antivirus like McAfee or AVG and AD Aware. All these you can download from www.download.com.
Address bar
I am using Internet Explorer version 6.0 on Windows XP. For some reason, the address bar has disappeared. I don’t know how to get it back. Please help.
Kashif Naqvi
Karachi
First, right-click on Internet Explorer’s interface anywhere near the buttons and check to ensure that “address bar” is checked. You can also try unchecking “lock the toolbars” to see if the address box hasn't just slipped somewhere. If this doesn’t work reinstall Explorer.
Method one: Microsoft Internet Explorer 6.x repair for Windows XP.
— From the Start menu, select Run.
— In the Open field, type sfc /scannow (there is a space between sfc and /scannow).
— Click on the OK button.
— Follow the prompts throughout the System File Checker process.
— Reboot the computer when System File Checker completes.
Method two: Microsoft Internet Explorer 6.x repair for Windows XP.
— From the Start menu, select Search. Select All Files and Folders.
— Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
— Ensure that Search System Folders and Search Subfolders are also checked.
— In the “all or part of the file name” box, type ie.inf.
— In the “look in drop-down menu”, select C: or the letter of the hard drive that contains the Windows folder.
— Click on the Search button.
— In the search results pane, find the ie.inf file located in Windows\Inf folder.
— Right-click the ie.inf file and click install on the context menu.
— Reboot the computer when the file copy process is complete.
Method three: CD ROM.
— Insert the Windows XP CD in your CD drive.
— Go to Start/Run and type: rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 c:\windows\inf\ie.inf in one long line.
— Press Enter.
—You can also download the new version of IE from www.microsoft.com/downloads or you can switch to FireFox.
802.11 b
I want to buy a PSP. For this, I also want to buy a Wireless Access Point (WAP) for WiFi internet which will work with my cable net and PSP’s standard — 802.11 b. Please recommend a cheap WAP. My range is less than Rs2,000 and it should work with my cable net.
Ali Yousuf
aliusuf@gmail.com
Unfortunately, there are no cheap WAPs available in the market. You can visit www.beliscity.com and www.makarts.com for more information.
Multimedia audio controller
What does a multimedia audio controller do?
Hasan Ali
Karachi
The multimedia audio controller regulates the sound output of your computer. If it isn’t working, you won’t get sound on your system. You will have to look and see who the manufacturer of your motherboard is and download the drivers for that board or install them from the motherboard CD that came with your system. In all likelihood, it is the SoundMax integrated digital audio driver.
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