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Science.com

September 20, 2003



Terms for computer junkies


PUMP up your computer-related vocabulary! Load your brains with these frequenty used i-terms.

Access log: It is a list of all the requests for individual files that people have requested from a Web site. These files will include the HTML files and their imbedded graphic images and any other associated files that get transmitted. The access log (sometimes referred to as the “raw data”) can be analyzed and summarized by another program.

3-D browser: It is a web browser that allows the viewer to view and interact with six web pages at a time by creating a virtual room on the viewer’s screen. Instead of opening six web pages, minimizing your screen and toggling back and forth between pages, imagine you are standing inside a six-sided cube and each side of the cube is displaying a web page. There is a web page in front of you, a web page on each side of you, a page above you, a page below you and a page behind you. You can use your cursor to rotate the cube and put any side of the cube directly in front of you. Links on all the pages are active, so you can click from page to page and change the “walls” of your virtual web room. If you see something that catches your interest, you can use the zoom feature to enlarge the “wall” so that it becomes a traditional page viewed on your flat screen.

The concept of a 3-D web browser has been promoted by former architect and chief executive officer of 2ce, Mike Rosen. Rosen hopes that the next generation of computer users, who have grown up multi-tasking in virtual reality gaming environments, will embrace a 3-D version of the web.

Collaborative browsing: Collaborative browsing (also known as co-browsing) is a software-enabled technique that allows someone in an enterprise contact center to interact with a customer by using the customer’s Web browser to show them something. For example, a B2B customer having difficulty placing an order could call a customer service representative who could then show the customer how to use the ordering pages as though the customer were using their own mouse and keyboard. Collaborative browsing can include email, fax, regular telephone, and internet phone contact as part of an interaction.

Content delivery: On the internet, content delivery (sometimes called content distribution, content distribution delivery, or content caching) is the service of copying the pages of a website to geographically dispersed servers and, when a page is requested, dynamically identifying and serving page content from the closest server to the user, enabling faster delivery. Typically, high-traffic website owners and ISPs hire the services of the company that provides content delivery.

A common content delivery approach involves the placement of cache servers at major Internet access points around the world and the use of a special routing code that redirects a Web page request to the closest server. When the Web user clicks on a URL that is content-delivery enabled, the content delivery network re-routes that user’s request away from the site’s originating server to a cache server closer to the user. The cache server determines what content in the request exists in the cache, serves that content, and retrieves any non-cached content from the originating server. Any new content is also cached locally. Other than faster loading times, the process is generally transparent to the user, except that the URL served may be different than the one requested.

The three main techniques for content delivery are: HTTP redirection, IP redirection, and DNS redirection. In general, DNS redirection is the most effective technique. It can also be used for specific high-traffic events such as live Web broadcasts by continually dispersing content from the originating server to other servers via satellite links.



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