I APPLIED for a new passport at the Pakistani consulate in Toronto, Canada. I was informed an urgent passport is delivered within 20 days at an extra charge.
I paid for one and now after 22 days of waiting, I am shocked to learn that the consulate takes no responsibility for delivering the urgent passport within the 20 days that it commits to do.
These are just false commitments made by the Pakistani consulate. It has no control over the preparation of new passports. The extra charge for an urgent passport is outright malpractice, considering the commitment is not honoured.
My flight is booked for Feb 6 and I cannot apply for a visa for Dubai without my passport.
What am I supposed to do? What if I miss my flight because of the delay in receiving my passport? Is the consulate answerable to anyone?
RAFIA NAEEM Canada