Here's how foodpanda is providing monetary assistance to riders during lockdown

The food delivery platform has introduced initiatives to ensure health, safety and financial stability of its employees.
Published April 3, 2020

With the outbreak of Covid-19 getting worse in the country, Sindh government announced a lockdown on March 23 to encourage social distancing; and since then restaurants, shopping malls, food streets, public parks and government offices have remain closed in the province.

Pakistan’s largest food delivery platform, foodpanda, stands by its heroes during this difficult time, ensuring their health and safety during the outbreak of the pandemic.

For the first time in Pakistan, foodpanda has transferred earning assistance to its fleets in cities where operations were halted.

The company has taken these initiatives to support its fleet riders, many of whom are daily wage workers.
The company has taken these initiatives to support its fleet riders, many of whom are daily wage workers.

In cities where a complete lockdown isn't in place, as an extra precautionary measure, a detailed infographic has also been put up at rider hubs, which instructs riders to abide by hygiene standards, as well as the laws under Section 144.

The platform is also playing its part in creating awareness by constantly sending educational messages and prompts to stay cautious to its riders.

Daily temperature checks are also conducted, and the data is updated on the riders' communication app before they start work.

A complete guide has also been integrated on the foodpanda app to support contact-less deliveries.

Ever since the outbreak, foodpanda has been providing hand sanitisers to their riders and continues to actively distribute face masks and gloves to both new and existing riders.

Remuneration per order has also been increased, according to the company, to cover the financial losses.

According to the company, in case any employee is tested positive for Covid-19, they will be granted a paid leave as part of the newly launched ‘two weeks earning support programme’. If a case arises where a rider is hospitalised, insurance will offer daily coverage.

Prioritising health and safety at highest level, the food delivery platform encourages everyone to practice social distancing during the global pandemic, standing by their motto #foodpandaCares.


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