NEW DELHI, Dec 12: Software and customer services outsourced to India are forecast to grow 25 per cent a year by the end of the decade to $60 billion, according to a report released on Monday.
The National Association of Software and Service Companies, or NASSCOM, and consulting firm McKinsey and Co estimated that outsourced services will earn $110 billion worldwide by 2010 and that Indian companies will get more than half of that business.
“India has the potential to capture more than 50 per cent of this opportunity,” said Noshir Kaka, a partner at McKinsey who helped prepare the report.
NASSCOM, the lobby firm for local software and service companies, said India now gets 65 per cent of the global offshore software market and 46 per cent in services.
Most of the new business is expected in outsourced work by insurance, retail, banking and travel companies abroad, the report said.
Software and services now add about $17 billion to the economy and directly employ 700,000 people, the report said.
But to grow further, the report says, India will have to train more skilled workers and drastically improve its infrastructure.
Executives from McKinsey said that India needs to create 10 to 12 “knowledge cities” with housing, office space, good roads and airports to meet the needs of technology firms and their employees.—AFP
